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Pairing issue

I'm trying to pair my beepsbleeps with my iPhone 6 Plus and doesn't work! I pressed the button many times...

Hi Marília, 

I'm assuming you haven't already paired your Sammy to another phone? Sammy can only be paired with one device at a time:

If you are having difficulty pairing please follow the entire reset process (both in Bluetooth settings on your phone AND the device): 



I never paired with any device.... I push the button, beep...and the app and Bluetooth settings don't see the beepsbleeps...

Oh that is strange. Please email and we'll get you fixed up.

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