STEP 1: REMOVE SAMMY FROM YOUR PHONE
iOS
Go to Settings > Bluetooth
Look for Sammy in the list of devices, and tap the blue ⓘ symbol.
Tap Forget this device.
If your Sammy Screamer is not in the list you can ignore this step.
ANDROID
Go to Settings > Bluetooth
Press the settings icon next to the name of your paired Sammy Screamer
Select Unpair
STEP 2: RESET SAMMY TO HER FACTORY STATE
The reset button is on the rear of the device in the bottom right corner. Push Sammy's reset button by inserting a paperclip (or something similar) into the hole for 3 seconds.
Sammy will bleep.
Sammy is now ready to be added to your phone. (Make sure you add Sammy through the BleepBleeps App and not through the Bluetooth Settings on your phone.)