Suzy Snooze FAQs

How do you use Suzy Snooze?
Suzy Snooze is three products in one: Smart Nightlight, Sleep Trainer and Baby Monitor. She's an innovative sleep companion for the whole family. Hel...
Thu, 11 Oct, 2018 at 12:38 PM
I'm having connection troubles - how do I connect Suzy Snooze to my WiFi network?
Suzy can struggle to connect to weak or non-standard WiFi networks so please make sure: There a strong WiFi signal where you are trying to set Suzy up. Y...
Fri, 12 Oct, 2018 at 10:01 AM
How do you upgrade Suzy Snooze's software?
We are constantly working to improve Suzy's features and performance. Each time you open the BleepBleeps app and Suzy connects she checks if she has th...
Fri, 12 Oct, 2018 at 10:43 AM
How do you activate Suzy's Audio Baby Monitor?
To activate the Monitor simply tap Suzy's Monitor button in the BleepBleeps app. The monitor lets you listen in live to your child using high definiti...
Fri, 13 Jul, 2018 at 10:00 AM
How does Crying Detection and Auto-Soothe work?
Suzy can listen to your child and if any crying is detected she can activate her Soothing music and lights automatically. You can enable Auto-soothe on Cry...
Tue, 20 Nov, 2018 at 4:55 PM
My Suzy Snooze USB power cable seems loose and/or falls out
We are really sorry you’re having this problem! Unfortunately we've discovered a fault with a small percentage of Suzy's USB power cables - they ...
Fri, 12 Oct, 2018 at 10:05 AM
Sometimes Suzy Snooze doesn't play her music and/or her lights don't work
Sorry about this! Sometimes Suzy crashes or doesn't get triggered properly by her Magic Hat. Usually just pushing her hat up and down again will sort t...
Fri, 12 Oct, 2018 at 10:12 AM
Is Suzy's nightlight dimmable or is it fixed?
It's dimmable. You can control the brightness of the nightlight by twisting Suzy's hat or by adjusting her settings in the BleepBleeps smartphone...
Fri, 12 Oct, 2018 at 10:45 AM
What kind of music and sound does Suzy play?
Soothing mode Suzy plays her own soothing music for 15 minutes to get your child off to sleep. This music has been especially composed to induce calm, slee...
Tue, 12 Dec, 2017 at 5:45 PM
Can you turn Suzy's night light on without playing the music?
You can customise the Soothe settings in the BleepBleeps app so that the music is muted. This means when you push down Suzy's hat (to start the Soothi...
Fri, 12 Oct, 2018 at 10:48 AM